1. Transparency commitment
We publish every applicable charge upfront. No hidden fees, no surprise mark-ups. All amounts are inclusive / exclusive of GST as expressly mentioned in the table below.
2. Schedule of charges
| Service | Customer charge | Retailer commission | GST |
|---|---|---|---|
| AePS — cash withdrawal | ₹0 (free for customer) | Up to ₹6 per txn | 18% on commission |
| AePS — balance enquiry / mini-statement | ₹0 | ₹0.50 per txn | 18% |
| Domestic Money Transfer (DMT) | 1% of amount, min ₹10 | 0.40% to retailer | 18% |
| UPI Collect (P2M) | ₹0 up to ₹2,000 · 0.30% above | 0.10% to retailer | 18% |
| BBPS bill payment | Convenience fee ₹0 – ₹20 by biller | ₹2 – ₹15 per bill | 18% |
| Mobile / DTH recharge | ₹0 | 0.5% – 3% by operator | 18% |
| PAN application (NSDL) | ₹107 | ₹15 per application | 18% |
| Travel — flight / bus / hotel | Convenience fee as per OTA | 0.50% – 4% by route | 18% |
| FASTag recharge | ₹0 | 1.5% on tag activation | 18% |
Charges are indicative and may be revised on seven (7) days' prior notice in your dashboard and via e-mail.
3. Membership plans
Optional annual plans for retailers and distributors are listed on the Pricing section of the home page. Membership fees are non-refundable once activated, except as set out in the Refund Policy.
4. Goods & Services Tax (GST)
All commissions and platform charges attract GST at 18% in accordance with the CGST Act, 2017. Tax invoices are auto-generated and available for download from your dashboard.
Grievance Redressal Officer
As required under Rule 5(9) of the IT (Reasonable Security Practices) Rules, 2011 and Rule 3(2) of the IT (Intermediary Guidelines) Rules, 2021.
Officer
Mr. Rakesh Patel
Grievance Redressal Officer
Service hours
Monday to Saturday, 10:00 AM – 6:00 PM IST
+91 9898000001
2nd Floor, 201, Devi Arcade, Ashwini Kumar Road, Modi Maholla, Surat, Gujarat – 395008
Acknowledgement within 24 hours · Resolution within 15 working days.